🤖 Shopping assistant – Recommendations during search
AI search that finds products even without a keyword match
Key features: GPT AI · Zero-results prevention · Semantic search · Maximum conversion
No more zero results
Recommendations during search is an advanced feature that activates the moment classic fulltext search returns no results. GPT AI analyses the customer's query, understands their real intent and searches your catalogue to find the most relevant products.
Key benefits
Zero-results prevention
The customer will never again see the "No results found" message. AI always finds relevant results, even when an exact match doesn't exist.
Semantic understanding
AI understands the meaning of the entire query, not just keywords. When a customer enters the query "something for a headache", the shopping assistant finds paracetamol and ibuprofen even if they didn't type those names in the query.
Customer intent analysis
The system recognises what the customer actually needs. It interprets the query "birthday gift for mum" as a search for gift products for middle-aged women.
Searching the whole catalogue
Unlike fulltext search, which only searches the product description, GPT AI reviews your entire catalogue and selects products by relevance to the query.
Synonyms and typos
AI handles typos, slang expressions and unusual phrasings. For example, for the term "mobile" it finds "phones", and for "trainers" it finds "sports footwear".
Learning from your assortment
The system automatically learns the structure and specifics of your catalogue in order to recommend the most relevant products possible.
Maximise conversion with AI that never lets the customer leave empty-handed. Every query leads to relevant results.
How does it work?
- The customer enters a query – e.g. "dog washing product"
- Fulltext search runs – if it finds results (e.g. those containing the word "dog"), it displays them
- AI takes over – if fulltext search finds nothing, GPT analyses the query
- Semantic search – AI reviews your catalogue and looks for products matching the intent (pet shampoos, hygiene products for pets)
- Relevant results – the customer sees the products they need, even without an exact match
Examples of queries AI will solve
| Customer query | What AI will find |
|---|---|
| "something for sleep" | Melatonin, herbal teas, pillows |
| "for allergy sufferers" | Hypoallergenic products, HEPA filters |
| "eco packaging" | Products in recycled packaging |
| "for travel" | Travel sizes, portable products |
| "gluten free" | Gluten-free foods |
Benefits for your online store
- Elimination of zero results – every query leads to products being found
- Higher conversion rate thanks to relevant recommendations
- Customers find products even with general or unusual queries
- Competitive advantage thanks to technology most online stores don't have
- Automatic operation with no need to configure synonyms
- Reduced customer frustration and cart abandonment rate
