Frequently asked questions

SAIMON® provides a set of tools to extend your online store with smart features.

What is SAIMON® and how can it help my e-shop?

+

SAIMON® offers a suite of tools for search optimization, personalization, and product recommendations on your e-shop. It helps improve the user experience, increase conversion rates, and streamline sales by delivering relevant results and products tailored precisely to your customers' needs.

How does SAIMON® search work?

+

SAIMON® search uses advanced machine learning algorithms that continuously improve and optimize based on user behavior on your e-shop. This means search results are more relevant and customers find what they are looking for faster.

What specific features does SAIMON® offer?

+

SAIMON® offers AI search, a product recommender, and an admin panel where you can find product performance statistics and manage the tool's other features. You can find the full list of features HERE.

How is SAIMON® integrated into my e-shop?

+

Integrating SAIMON® is simple. We provide a plugin for the Shoptet platform. Just install it and our team will get in touch with you regarding the next integration steps.

What if I use a different platform?

+

No problem, we can integrate with other platforms as well. Just get in touch with us via our contact form.

What is the difference between SAIMON® and standard search tools?

+

SAIMON® is designed to deliver intelligent and personalized search results, whereas standard tools often only show a basic match for the search terms. Our solution focuses on relevance, personalization, and dynamics, improving the user experience and boosting conversions.

What statistics and analytics does SAIMON® provide?

+

SAIMON® provides detailed analytics on search and recommendation performance, including:

  • Number of searches and their success rate.
  • Performance of individual products.
  • Conversion rate from search.
  • Customer behavior when interacting with search and recommendations.

What are the costs of using SAIMON®?

+

We offer flexible pricing plans based on the size and needs of your e-shop. Prices depend on the number of products including variants, average monthly traffic, and the features required. Contact us for an individual pricing quote HERE.

How long does SAIMON® implementation take?

+

The integration is usually quick and can take from a few hours up to a couple of days, depending on the complexity and size of your e-shop.

What support is available after SAIMON® implementation?

+

After implementation, our technical support is available to you via email or phone.

SAIMON, s.r.o.

VAT: CZ11971258

Office address

WeWork - DRN

Národní 135/14, 110 00

Prague 1 - Old Town

Czech Republic

Need advice?

Anita Marcaník

obchod@saimon.cz

Follow us